Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact us and we will do our best to assist.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your shipment, please contact us at:
Email: elaspicesanakkara@gmail.com